Return & Refund Policy

At Garden AgroStore, we want you to have a smooth shopping experience. Because many of our products include seeds, gardening inputs and plant-care products, certain products may not be eligible for return once opened or used.

Eligible Returns

A return or replacement may be considered in cases such as:

• Wrong product received
• Product received in damaged condition
• Missing item from the order
• Manufacturing or packaging issue, where applicable

Please contact us within [48 hours] of receiving the order with your order number and clear photographs/videos of the product and packaging.

Non-Returnable Products

The following products may generally not be eligible for return once opened or used:

• Seeds and planting materials
• Opened gardening inputs
• Used gardening tools
• Products damaged after delivery due to improper handling
• Products without their original packaging, where applicable

Refunds

Once a return or refund request is approved, the refund will be processed through the original payment method or another suitable method.

Refund processing time may vary depending on the payment provider or bank.

Replacement

If an item is received damaged, defective or incorrect, we may offer a replacement subject to product availability and verification.

Cancellation

Order cancellation may be requested before the order has been shipped. Once an order has been dispatched, cancellation may not be possible.

To request a return, replacement or refund, contact: